When we make the decision to start our own business, it is usually based on several reasons like pursuing our interests, achieving financial independence, or creating something meaningful. But other than these obvious ones, one that we all can relate to is so “I don’t have to deal with people I don’t want to deal with.” It ranks a bit low on the list of reasons, but it does cross our minds. As we all know though, being a business owner doesn’t exempt us from having to interact with people who are difficult. There comes a point where you are pursuing a certain client or contract, for example, or you need to collaborate with a challenging client or partner, and it forces you to find a way to work with them. It is just unavoidable. It therefore becomes essential that we practise and develop skills and strategies that will help us manage difficult interactions effectively.

Handling difficult people and situations effectively requires a blend of emotional intelligence, communication skills and self-awareness skills that need continuous effort to develop and improve. Whether it's a challenging business partner, a demanding client, or a frustrating team member, these interactions can test our patience and resilience. Adopting the right strategies can help us navigate these interactions more smoothly, maintain composure and develop healthier relationships, which are needed for entrepreneurial success.